Help & FAQs
What Is A Giclee Print? How Long Do Prints Last?
Giclee refers to a printing process that is such high resolution it is at first difficult to tell a print from an original painting. In addition, unlike most of the wall decor you see online or in large chain stores, our giclee prints use archival, museum grade materials that allow the print to remain vibrant and colorful for over 100 years. Julia's prints are heirlooms that can be passed down. Energy Artist Julia is all about quality and value, and would never consider doing something that is non archival. Prints are made with a high grade printer using top quality inks on fine art paper and are not textured, although they appear to be. We do take special orders for larger, archival canvas prints as well. We don't currently offer framed art.
What Is A Matted Print?
A print mat is a white border that goes around the print and is used to offset the print from the frame. It also protects the print from the frame which can leak acids onto the print and over time degrade its quality. The inexpensive mats you may see in a store are usually not archival, so the mats themselves will also degrade the print. Julia uses only archival matting so your print will be protected and remain beautiful for over 100 years. All of our matted prints fit into a standard 16" x 20" inch frame you can get in any crafts store. Larger prints are sent rolled and not matted to save on shipping costs as due to their size, sending them matted would be cost prohibitive.
How Long Will It Take To Get My Items?
We guarantee shipment within two weeks although we usually ship within a few business days of receiving an order. Newly released items take a few days longer than that. The exception is larger unmatted prints (larger than our smallest size) which are special order and take us three weeks to get in. To keep prices down on larger prints we have to get them done out of state by a large format printer and their turnaround times are much longer.